Our Mac product, which launched earlier this year, continues to receive a good reception from the media.

We've recently had reviews published with MacFormat and MacWorld magazines.

Christopher Phin from MacFormat awarded Carbonite 4/5 stars and appreciated our efforts to design a Mac version of the product:

“

Unlike many companies that have developed a PC application and then gone on to make a Mac version, the developers genuinely seem to have 'got' the Mac."

MacWorld magazine also awarded Carbonite 4/5 stars. Karl Hodge noted how the low cost is small price to pay for piece of mind.

“

The client is highly configurable and can be set to run when it's convenient. Costing around £3 a month to run, it's a low price for a little peace of mind."

— Dave
CEO, Carbonite

Wow, they just keep coming. Another 5-star review for Carbonite's Mac version, this time from MacUser Magazine: "Verdict: This good value online storage solution is so easy-to-use you'll have no excuse not to back up your files."

Check out the whole review here

— Dave
CEO, Carbonite

Another nice recognition of Carbonite comes from the UK magazine Which? — similar to Consumer Reports in the US. They gave us their Best Buy rating, and that's apparently not easy to obtain. What they said is,

“

This accolade is far from easy to obtain. In fact, Best Buys are only awarded to those products that have performed to the highest standards in Which?'s rigorous testing and analysis, and cannot be requested or bought. This coveted award can be seen in the national advertising campaigns of popular brands including Miele, Panasonic and Procter & Gamble."

“

Our magazines do not carry advertising, we do not accept sponsorship of any kind and — just as a consumer would — we buy all of the thousands of products we test each year. It is for these reasons that consumers can truly trust the unbiased information we provide."

  I was unaware of this magazine, but my friends in Europe say they swear by it. Thank you, Which?.

— Dave
CEO, Carbonite

As I've mentioned in past posts, one of the metrics I track every week at Carbonite is how satisfied our customers are with our customer support. Those of you who have interacted with our customer support team know that each interaction is followed by a short survey — that's how I get the data. Over the last 9 months we have made great strides and our "satisfied/very satisfied" numbers are now well above industry averages and still rising.

These improvements, along with the rock solid performance of our data centers, have lead to Carbonite being listed in the PC Pro Reliability and Service Award in the software category. The awards are judged via an open survey that asks PC users to express their views on hardware and software purchased over the last year. Those who are nominated are encouraged to promote voting with their customers in order to help the judges gain as much feedback as possible.

The PC Pro nomination comes on the heels of winning a Webware 100 award where we were voted up by thousands of readers.

If you'd like to participate, please click here to visit the survey. You can just click Next 4 times to get to the software page. Once you've voted and expressed other relevant feedback, you can either identify yourself or just skip to the end of the survey.

Thanks, we appreciate your support and recognition.

— Dave
CEO, Carbonite

We know our users love us, but will they vote for us? That is the question.

We get plenty of fan mail from users whose data we saved — we restore over 10 million files every month. That's a lot of saved bacon. But do they love us enough to give us their vote?

Every year, CNET runs the prestigious Webware 100 contest — really an industry popularity contest where users get to vote for their favorite applications. Over 5,000 companies got nominated by readers of CNET's Webware site. In the end there were only 300 finalists. And after 630,000 votes, only 100 winners. Carbonite was one of them. So thanks to all of you CNET readers out there who voted for Carbonite. You didn't let us down, and we will never let you down!

— Dave
CEO, Carbonite