Wildfires in Santa Barbara

Kim Komando sent me this letter that she got from one of her listeners:

Dear Kim:

Not really a question...What was I (NOT)thinking????? My husband and I were in Hawaii on business when we heard there was a wildfire in Santa Barbara — near our neighborhood. While trying to keep the panic down, talking with the house sitter who was caring for our two dogs and cat...I suddenly realized — OUR COMPUTERS!!! I had the laptop, but all the real stuff was on my external drive. That little black box..sitting on my desk in a house that could burn down. Our house sitter had already evacuated and wouldn't be able to get back in — perhaps our niece's husband could make his way to and in the house to retrieve the box? He did get it but I couldn't help but think of the ramifications had he not been successful.

The bottom line — I not only GOT how valuable Carbonite was — but I also GOT how stupid of me to be sitting at the airport trying to get back home and have to worry about losing all our data. It's day three and my Carbonite is still backing up. Kim — many thanks for recommending it and oh yes — we still have our house (and Carbonite).

- Maria

 

By chance, one of Carbonite's investors, Floyd Bradley, lives in the same neighborhood and sent me this picture from his back yard. Better believe he has Carbonite on ALL his computers!

 

Dave
CEO, Carbonite

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Comments

June 2. 2009 20:19

Pocono Chuck

When I checked out Carbonite a few months ago, the online FAQs said that external drives could not be backed up. I have a USB external disk drive; will Carbonite back that up??

Thanks

Pocono Chuck

June 4. 2009 02:21

Mike

It's a nice story, except that the listener mentions that her data is on an external drive, which Carbonite STILL cannot back up. Is she supposed to copy it all back?

I have been a Carbonite customer for a long time, but I have already had to switch my laptop off of Carbonite and to a competitior due to the lack of external drive support. I just bought a HD camcorder so the desktop computer is now running out of space and needs an external drive which means I will have to switch that one too. I love carbonite but it simply cannot meet my needs anymore.

Ever since I started with Carbonite the website has said that external drive support is "coming soon", how much longer are we supposed to wait? I have to say I fear it may be too late for me...

Mike

Comments are closed