Article · Feb 5, 2024

5 questions about computer backup answered

Do you back up your files on your computer? Do you even know what backup is and why you need it? And, why it’s an important part of protecting your digital life? If you answered no to any of these questions, you need to read on.

The world of backup is relatively unknown. Much of the population does not live and breathe backup like we do here at Carbonite. I can guarantee that you have questions. Well, we have answers.

Let’s first start talking about backup in general. What is it?

Backup, specifically Carbonite Safe cloud backup, is a secure way to protect your files and data from disasters. Let’s say you lose your device, damage it or you get that fantastic blue screen of death. Your files aren’t lost. Carbonite backs them up and can restore them. Also, don’t worry about the size and amount of data. Carbonite provides unlimited storage.

What files should I back up?

Short answer: All of them. But you can choose exactly what you want to back up. Carbonite Safe saves a copy of all your important files to the cloud. Specifically, it saves the following file types:

Photos
Documents (Word, Excel, Adobe, txt, etc.)
Settings
Email
Music
Videos (Automatic backup of videos depends on your plan level.)

Now, you may be asking yourself…is this safe and secure? Yes!

Carbonite Safe encrypts your files before they leave your computer, then encrypts them again during transit to one of our data centers, using the same security technology used in online banking and e-commerce. Your files remain encrypted on our servers, which are housed in state-of-the-art data centers. Those centers are guarded 24 hours a day, 7 days a week.

You might be thinking, there are more threats to my data than my computer crashing. Does backup protect my files from things like ransomware?

Yes! Carbonite Safe does. Since it saves your file securely in the cloud, infected files can be restored with clean versions through the help of Carbonite Customer Care. Also, some Carbonite Safe Plans come with the award-winning Webroot Antivirus, which helps protect you from viruses, ransomware and much more.

Is cloud backup expensive?

We offer 3 different subscription plans, each costing less than 3 coffees a month. Plus, you can’t put a price on lost data. Losing a cherished photo, your homework, or financial documents can wreak havoc on your life. Peace of mind is priceless.