Recently Arcserve announced that they will be exiting the cloud services business so that they can invest in other opportunities. They will be discontinuing their data protection solutions including Arcserve Shadow Protect, Shadow Safe, and Cloud Direct. This has left many partners wondering what to do next.
To help MSP’s on their journey to finding a new solution, we have outlined the top 3 things to consider when looking for their next partner.
- How seamless will the transition be?
- Moving to a new data protection solution can be challenging. Having the right support and team to help you move to your next data protection solution is vital to your success. Look for a partner who is willing to help you along the way to ensure that your SMB customers’ data is protected.
- What do you need?
- Take a moment to think about what you need in your next solution to be successful. As you are contemplating where to switch to, ask about what the potential vendor can offer you today and what they might be able to offer you in the future. Also, this could be a good time to evaluate your data protection strategy as well. Do you need more backups to protect the data? Or do you need more redundancy?
- What is the depth and breadth of their business?
- Before making the switch, consider what other solutions the vendor offers in their portfolio. This could be a chance to diversify your portfolio and add additional capabilities or solutions to your mix.
Our commitment to data protection
At OpenText Cybersecurity, we understand the challenges involved in transitioning to a new data protection solution. Data is the core of your business. We provide the right support and expertise to make your transition seamless while ensuring that your customers' data remains protected.
Our purpose-built portfolio continues to grow, which gives you endless possibilities of solutions you can use to protect your SMB customers' businesses. With a wide range of solutions, OpenText allows you to consolidate services with a single vendor and expand your offerings as your business grows. To learn more about how we can help, talk to one of our experts today!
