Backs up documents, like Word, Excel, PowerPoint, Adobe, etc.
Backs up photos and music
Automatically backs up videos
Access and recover data instantly
128-bit encryption to a secure cloud (in rest or transit)
Recover files after a virus or malware infection (2)
Windows 7+ or OS X 10.10+
Includes Webroot® Computer Antivirus
Courier delivery of recovered files
Available for additional fee
Available for additional fee
Carbonite Customer Reviews
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02/07/2025
Excellent personal customer service
Product Reviewed:Carbonite Safe Prime
“I've been protecting my data, pictures and music files with Carbonite for many years. With an online backup, it's SO much easier whenever I buy a new computer. I can just download my data files to my new computer, without needing my old computer to be active and without having to use a USB drive to transfer files. Also, I know that in case of fire, flood, or other natural disaster, my treasured pictures are safe and will be accessible when I want them. I always recommend Carbonite to others. A+ rating.”
- Chillig71, Republic of Korea
Yes, I recommend this product.
02/06/2025
Safe and Secure
Product Reviewed:Carbonite Safe Plus
“I've been protecting my data, pictures and music files with Carbonite for many years. With an online backup, it's SO much easier whenever I buy a new computer. I can just download my data files to my new computer, without needing my old computer to be active and without having to use a USB drive to transfer files. Also, I know that in case of fire, flood, or other natural disaster, my treasured pictures are safe and will be accessible when I want them. I always recommend Carbonite to others. A+ rating.”
- Teressa
Yes, I recommend this product.
02/05/2025
Carbonite saved me from the Palisades Fire!
Product Reviewed:Carbonite Safe Basic
“I bought Carbonite decades ago just in case my computer failed. I had a hundred Gb of photos and videos, 30 Gb of music as well as important documents and Quicken data files. Never needed it. I had 171Gb of data online. Then recently, the Pacific Palisades Fire took my home, my possessions AND my computer. I was devastated! I purchased a new laptop and contacted Carbonite, live, to make sure that I was restoring my backup properly. IT WORKED! My files, photos, and music were back! We lost a lot of photo albums but I had so much in my backup that it eased the pain of what we lost. My business accounting records were restored. I am very grateful for Carbonite and their excellent customer service team that helped me reinstall everything I had backed up. Thank you, Carbonite!.”
- a2thdrlr, Pacific Palisades
Yes, I recommend this product.
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(1) Additional Storage available in 100GB increments (2) Contact tech support for recovery
* Limited-time promotional offer of 40% off of a 1-year Carbonite® Safe subscription. This promotion is available only to new Carbonite customers who directly purchase a Carbonite® Safe plan. The promotional offer cannot be sold, transferred or combined with any other offer or promotion, and is void if altered or reproduced. Not valid towards renewal of an existing subscription or prior purchase. No cash value. The promotional offer will be applied at time of purchase.
† Webroot Antivirus and Automatic video backup features are offered in Plus and Prime plans